IT Help Desk Analyst - OJNR1
Saint Joseph, MI
Williamson Employment Services, Inc. 2022-01-19
Provide technical computer support to employees of a large well-established, national company while providing an exceptional customer service experience.  

Duties may include, but are not limited to, log incidents and resolutions, research questions using available information resources, quickly and accurately determine incident scope and impact, and manage critical incidents and escalating problems.

Job requirements:
- Working knowledge of Windows Operating systems and applications
- Knowledge of installing, configuring and troubleshooting PC hardware/software
- Strong aptitude in OS repairs, spy ware and virus removal
- Network troubleshooting skills
- Internet and e-mail troubleshooting skills
- Resolve technical problems with LAN, WAN, and other systems

Educational requirements:
- Bachelors degree preferred; will consider Associate's with exceptional background
- IT: one year experience
- Equivalent certifications such as: A+, Network+, and Security+

Full-time; Monday Friday; 11:00am - 8:00pm (hours may vary)



213 Hilltop Rd.
St. Joseph, MI 49085-2304
Phone: (269) 983-0142
Fax: (269) 983-8955
Williamson Employment Services, Inc. is an Equal Opportunity Employer. Employees and applicants for employment are protected by federal, state, and local laws designed to protect them from discrimination on the basis of age, race, religion, creed, color, sex (including pregnancy, gender identity, and sexual orientation), marital status, parental status, national origin, disability, family medical history or genetic information, political affiliation, military service, or any other factor unrelated to the requirements of a job. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.